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Terms and Conditions

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Terms & Conditions for SponsoredLinX

A. Meanings & Abbreviations

In this Agreement the following words have their corresponding meanings:-

Agreement /  Terms and Conditions means  your agreement with us as contained in this document (as may be modified from time to time).

Google / Google AdWords / Search Engine means Google and Google AdWords except to the extent that you have specifically instructed us (and we have agreed to) manage your account in relation to a non-Google search engine in addition to (or in substitution of) Google.

I, You, Your / Account Holder means the person or company named as the client in this Agreement and (where applicable) the website or business that you have  authority over.

We / SponsoredLinX™ / BJB Global Pty Ltd means BJB Global Pty Ltd ACN 124 272 359 trading as SponsoredLinX™.

B. Payment Terms

  1. The Initial Set Up Fee is payable in full before the setup of your Google AdWords/facebook accounts will begin.
  2. The weekly Management Fee for your Google AdWords/facebook advertising account will be charged 7 days after date of sign up. The Management Fee will be charged weekly in arrears. SponsoredLinX™ reserves the right to charge the Management Fee weekly in advance at any time by email notice to you a reasonable time before the change occurs.
  3. SponsoredLinX™ will automatically debit your supplied credit card weekly for the weekly Management Fees unless you and we have agreed to charge the Management Fee using a different basis, method and/or timeframe.
  4. SponsoredLinX™ reserves the right to not set up your Google AdWords/facebook advertising account. At which time you will receive a full refund of all Setup Fees that you have paid.  Please note that in all cases where we have already set up your new account there can be no refund of the Setup Fee.
  5. SponsoredLinX™ reserves the right to stop managing your Google AdWords/facebook advertising account and terminate this Agreement at any time by written (or email) notice to you. If this occurs your SponsoredLinX™ weekly management fee will stop at the end the second week after the termination date.
  6. If you wish to suspend or cancel your SponsoredLinX™ management of your AdWords/facebook advertising accounts at any time then please let us know by phone or email. We will then book a meeting (in person or by phone) with you and one of our team leaders or managers to discuss your requirements, feedback or concerns. If you still want to suspend or cancel after the meeting then your SponsoredLinX™ weekly management fee will stop at the end of next two full  billing cycles from the date of written notification.

Please note that if you wish to suspend (temporarily pause) your SponsoredLinX™ management of your AdWords accounts then your Google advertising must also be suspended/temporarily pause (which we will arrange).

  1. Upon cancelling SponsoredLinX™ management, all amounts owing to SponsoredLinX™ will need to be paid in full; any outstanding amounts will be due within 7 business days of cancellation.
  2. SponsoredLinX™ reserves the right to engage a debt collector at your expense if there are any unpaid invoices overdue by 60 days

C. General AdWords/facebook advertising Terms & Conditions

This is not a fixed-term contract with SponsoredLinX™, however whilst SponsoredLinX™ are managing your Google AdWords/facebook advertising account the following terms and conditions apply:-

  1. By entering this Agreement with SponsoredLinX™ you give us permission to access your Google AdWords/facebook advertising account for the purposes of optimisation and management of your online business.
  2. SponsoredLinX™ will endeavour to set up your AdWords/facebook advertising accounts as soon as possible, however in some cases it may take up to 5-7 days to complete set up of your new account.
  3. If we request more information from you for the setup of your new or existing account, SponsoredLinX™ will not be held responsible for any delay arising from the need for further information.
  4. To allow us to finalise strategies started and ensure your account is not negatively affected by “half finished” optimisation techniques, we require 2-weeks’ notice to cancel management and billing. We would appreciate the opportunity to discuss your concerns at this time.
  5. SponsoredLinX™ management (with SponsoredLinX™ management fees) is a separate service from the “per click” fees that Google AdWords/facebook will charge you. Cancellation of your management does not automatically stop your Google AdWords advertising from running and incurring Google AdWords/facebook  “per click” fees. SponsoredLinX™ will not be liable for any amounts that Google AdWords/facebook  charges you following the cancellation of your management with SponsoredLinX™.  If you wish to cease advertising online at the same time that you cancel your SponsoredLinX management, please notify your Client Manager in writing so that we can cancel your Google Adwords/facebook advertising as well. Alternatively, you may choose to directly access your own Google Adwords/facebook advertising account to arrange cancellation.
  6. For clarity, please note that:-

(a) SponsoredLinX™ is not Google, Google AdWords, Facebook or Yahoo;

(b) A Google “sponsored link” is a generic term, whereas SponsoredLinX™ is our business name;

(c) SponsoredLinX™ is affiliated with Google by being a “Google Partner”.  SponsoredLinX™ has no fewer than two staff members who are “Google Certified Individuals”. However despite this affiliation with Google,  SponsoredLinX™ is a separate entity from Google and facebook; and

(d) Your AdWords /facebook advertising account/s remain your property. We will work on your AdWords/facebook advertising account/s, but it/they remain Yours.

  1. SponsoredLinX™ will endeavour to help you obtain your online advertising goals by providing you with advice, information and technical services in relation to Search Engine advertising/marketing. Unless specifically stated to the contrary in this Agreement, SponsoredLinX™ do not guarantee any particular rate of return or performance of any online advertising on Google AdWords/facebook advertising (including but not limited to any particular search results page/s or rankings).  We cannot be held responsible for commercial outcomes which are associated with the Internet marketing or management of your Google AdWords/facebook advertising account for your business and/or websites.
  2. SponsoredLinX™ is providing an internet marketing service for a competitive price. SponsoredLinX™ is not insuring or underwriting your chosen business model. You acknowledge that internet services are inherently subject to technical failures and disruptions from time to time. To the maximum extent permitted by law:-

(a) SponsoredLinX™ will not be liable in any  way for fines, penalties, taxes (except GST), exemplary/aggravated/punitive damages, liquidated damages, indirect/consequential losses (including loss of contract, loss of production, loss of revenue, loss of profit, lost opportunity costs, and/or other loss not arising naturally and directly according to the usual course of things) or legal costs and expenses (except reasonable legal costs awarded by a court) arising from the subject matter of this Agreement; and

(b) The maximum liability of SponsoredLinX™ to you is the lesser of:-

(i) the sum of Setup Fees and Management Fees you have paid to SponsoredLinX™; or

(ii) the cost of re-supplying the online advertising services ; or

(iii) the cost of  rectifying the online advertising problem which has caused your loss.

  1. These Terms and Conditions are governed by the law in force in the State of Queensland, Australia, and the parties irrevocably submit to the non exclusive jurisdiction of the courts of Queensland, Australia and courts of appeal from them for determining any dispute concerning the Terms and Conditions.
  2. These Terms and Conditions can be modified at any time by SponsoredLinX™. You agree to continue to be bound by these Terms and Conditions as modified. We will publish the revised Terms and Conditions on our website – we will not separately notify you of these changes.
  3. If the whole or any part of a provision of these Terms and Conditions are void, unenforceable or illegal in a jurisdiction then such part shall be severed for that jurisdiction. The remainder of the Terms and Conditions have full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of the Terms and Conditions or is contrary to public policy.
  4. You warrant to Us that you will use the services provided by SponsoredLinX™ under this Agreement for business purposes (and not predominantly personal, domestic or household use).
  5. To the extent that Copyright subsists in any text that We create for Your AdWords account/s pursuant to this Agreement; We assign copyright in such text to You. For the avoidance of doubt, this clause does not assign copyright in any other materials that we may create for you outside the scope of this Agreement.
  6. You are solely responsible for maintaining the secrecy of your username and password in relation to the Account/Site, and for restricting access to your computer. You are fully responsible for the use of the Account/site under your username and password. In case of breach of security, you must notify  SponsoredLinX™ immediately of any unauthorised use of your username or password.

D. Facebook specific terms and conditions

  1. Unless otherwise expressly agreed to between you and SponsoredLinX™, it will be your responsibility to monitor, manage and respond to all commentary on the Facebook Page;
  2. SponsoredLinX™ may at your request setup custom facebook tabs using our agency account. At the termination of your management agreement with SponsoredLinX™ all data and ownership of the custom tabs cannot be transferred. SponsoredLinX™ may, on occasion, manage third party applications (including custom tab builders) at your request.

E. Refunds

Our refund policy has been devised to define the situations under which SponsoredLinX will provide a refund, the procedure for claiming a refund and the responsibility of SponsoredLinX in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

  1. Coverage & Scope: Our refund policy covers the refunds by SponsoredLinX.
    This policy does not have any application for companies which are not owned or controlled by SponsoredLinX or for persons not employed or managed by SponsoredLinX. This includes any third party service and/or product providers bound by contract and also, any third-party websites to which SponsoredLinX websites link.
  2. Eligibility for Refund: At SponsoredLinX every project is important to us and we ensure that each project is handled with utmost care and professionalism. Our aim is to provide the results as per the terms and conditions of the proposal. However, despite every measure if the client is not satisfied with the results and chooses a refund. We will consider a refund requests as per our terms and conditions in which our services and refund policy related to each service is very clearly listed.
  3. Limitation of Liability: SponsoredLinX liability is bound by the value of the project (as per our proposal) which remains incomplete at a given point of time. SponsoredLinX is not obligated for losses due to the services provided/not provided or the delay in the same at any point of time. The liability to refund holds only if the project has been cancelled by the client and such cancellation has been communicated to SponsoredLinX in writing.
  4. Processing of Refunds: The refunds will be processed within 10 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project.
  5. Changes: SponsoredLinX may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of SponsoredLinX services after any such amendments automatically implies your acceptance of the same thereof.