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responding to customer complaints on twitter
Ignore or Reply? The Low Down on Responding to Customer Complaints on Twitter

No doubt if you own a business, you’ve had to respond to less-than-perfect customer feedback from time to time. When it comes in via social media though, what is your practice? Do you respond or ignore negative feedback? Do you vary your response depending on the medium? Well, if you’re on Twitter, I’ve got some
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Start Creating Email Subject Lines Today That People Want to Read!

As most marketers are aware, email marketing is a powerful tool that can put your business on the roadmap to greater success. However, poor email marketing – particularly lazy subject headlines – can also drive customers away and damage opportunities for conversion. And honestly, ain’t nobody got time for that! So, take a few minutes
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social media news 2017
Digital Buzz – Facebook Mid-Roll Ads and Expanded Retargeting Strategies on the Cards for 2017

It can be difficult to keep up with all of the technological advances happening in our world – there’s always so much going on! Today, we look at some of the latest developments and upcoming announcements for Facebook! Facebook Finally Trialling Mid-Roll Video Ads Although SponsoredLinX first reported on Facebook mid-roll ads last August (when
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social media news 2017
Digital Buzz 2017 – Facebook To Solve More Mundane Tasks While Instagram Introduces Hands-Free Recording

It can be difficult to keep up with all of the technological advances happening in our world – there’s always so much going on! Today, we look at some of the latest developments and upcoming announcements for social media – including Instagram hands-free recording, and Facebook’s move to take over more of the internet’s functions…
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2017 Digital Marketing Trends Your Small Business Needs to Know!

As a small business owner, you’re likely aware of the importance of staying on top of digital trends and providing customers with new and improved experiences. But what are some of the top trends to keep abreast of this year? Below, I share our top five 2017 digital marketing trends! Snapchat & Instagram If your
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